Remote Desktop Support from FleetBoss
Brings a virtual trainer/technician right to your office PC

Modern technology allows businesses to improve their operations by leaps and bounds. But it does have its drawbacks—namely, the need for training and occasional input from outside technicians.

When it comes to GPS solutions, however, remote desktop support from FleetBoss takes the headache out of technology training and troubleshooting.

How Remote Desktop Support Works
Using a state-of-the-art virtual internet connection, FleetBoss is able to connect directly to a customer's computer, whatever the geographic distance (See Figure 1). The access is controlled by the client, ensuring that information is only available through end user permission (See Figure 2).

Figure 1: FleetBoss Remote Access Screen

Figure 2: FleetBoss Client's Home Screen

Once online, a FleetBoss technician can walk a client through real-time training and troubleshooting sessions. The benefits of this real-time connectivity include FleetBoss-related:

• online training,
• Q&A,
• software updates, and
• administrative assistance.

This valuable remote desktop resource is available as a standard service with any FleetBoss Customer Support Plan.

If you are interested in learning more about this powerful service, please contact a FleetBoss customer service rep at support@fleetboss.com.

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